The City

In response to church member feedback, we launched a tool to enhance their experience with the church community. This tool is called The City.

Features include Church of the Incarnation news and announcements, a parish directory, volunteer sign-up, enrolling in discipleship classes and growth groups, and safe and secure online giving.

The sooner you register, the sooner you’ll get to explore our church community and learn about myriad opportunities for you to answer what God is asking of you to support his work through this church.


What is The City?

The City is a social network designed to help our church stay connected throughout the week. You’ll know who to pray for, what to study, how to serve, and much more. It’s a way to stay plugged in to everything happening in our church groups and ministry teams.

If you’re new here, welcome! We’ll help you take the first steps to discover all that The City has to offer. Click Here to request an invitation to join The City.

How do I sign up to join The City?

Since The City is a secure place, the first thing you need to do is create a City account. The Church will email you an invitation to join The City.

To respond to the invitation email:

  1. Go to your email, find the invitation, and click Sign up for The City.
  2. On the next screen, enter your desired Login.
  3. Enter a Password, then Confirm Password.
  4. Enter your First Name.
  5. Enter your Last Name.
  6. Select your Gender.
  7. Select your Date of Birth.
  8. Select your Campus.
  9. Click Create My Account.
  10. If you have not received an invitation yet to join The City, Click Here.

How do I log in to The City?

Congratulations, you are now a member of The City!

To log in, visit our church’s City URL:; then enter your login and password.

How do I add or change my picture?

Now that you have your own profile, it’s time to make it a little more personal. To start, add a photo of yourself.

To add or change your picture:

  1. In the upper-right corner of any City page, hover over and click Account Settings.
  2. Select the Profile tab.
  3. Click Edit Picture.
  4. To browse your computer for the image, click Choose File, select the
    picture from your computer folder, and click Update.
  5. Crop the image to the right size and click Save Image.

While you’re on your Profile tab, you can also add a preferred name and some personal information in the About Me field. Once you complete that, click Save Profile. Next, fill out the Contact Info tab. This information is only visible to church administrators and the people you allow to see it, so you don’t have to worry about sharing your information with everyone in The City. After you add a phone number and address, click Save Contact Info.

How do I add a City user to my family?

Another important part of your life is your family, so we want you to proudly show them off. If the person you’re adding already has a City account, you can include them in your family.

To add a City user to your family:

  1. Hover over the top right corner of any City page and click Account Settings.
  2. Click the Family tab.
  3. Click + Add a Family Member.
  4. Select In The City.
  5. Begin entering the family member’s name, and then choose them from
    the drop-down list.
  6. Select Spouse or Child.
  7. Click Save Family.

Since this person is a City user, they will be notified that you listed them as a family member, and must verify the relationship before it becomes public. Once that’s done, the family relationship is attached to both profiles.

How do I add someone to my family that is NOT currently a City user?

Sometimes you need to add someone who is not yet a member of The City or perhaps he or she is too young to have a profile on The City. Here is how you add that person to your family.

To add a non-City user to your family:

  1. Hover over the top right corner of any City page and click Account Settings.
  2. Click the Family tab.
  3. Click + Add a Family Member.
  4. Select Not In The City.
  5. Enter the person’s First and Last names.
  6. Add his/her Birthdate and Gender.
  7. Select either Spouse or Child from the drop-down list.
  8. Click Save Family.

Why should I add skills to my profile?

The City helps your church’s service teams match needs with the people who have the right skills to fill them. Adding skills to your profile ensures you get the message when the church is looking for someone with your talents.

To add skills:

  1. In the upper-right of any City page, hover over and click Account
  2. Select the Skills tab.
  3. Select all the skills that you want the church to know about.
  4. To save, click Save Skills at the bottom of the page.

How do I control my email notifications?

This determines when and how often you want to receive email alerts for things that happen in your groups. Choosing the right settings helps you stay on top of all the latest happenings in the circles you’re most intimately connected to.

These are the four Email Notification options:

  • Nothing: You will not receive any email notifications for anything that happens in this group.
  • Daily Digest: Every afternoon you are sent one email that lists everything that happened in the group over the last 24 hours. This one email compiles new and updated content for all groups you have at this setting.
  • New Things: Whenever a new topic, event, prayer, need, or album is posted, you are alerted via email, but nothing is sent regarding the item or its responses after that point.
  • Everything: Choose this setting and you are alerted every time anything happens in a group

How do I find a group?

Unlike other social networks you may be familiar with, The City is about joining groups, rather than connecting with individual friends. While friends are still a part of The City experience, topics, events, prayers, and needs are based on the groups you choose to be a part of. No matter how connected you are in real life, when you first join The City, you need to join groups to make the most of your experience. There are a couple of ways to do this.

To find a group by name:

  1. In the navigation menu on the left-hand side of the screen, expand the Groups menu.
  2. Click Search For Groups.
  3. Enter the name of a group and click Search.

To find a group your friends are in:

  1. In the upper-right of the page, enter your friend’s name in the search bar.
  2. Select the person from the list of results that displays.
  3. In the Groups section of your friend’s profile, find a group and click it. Once you find the right group, it’s time to join. From the group’s information page, click Ask to Join. Then, in the provided space, do just what the button says: ask if you can join.

What’s the difference between a post and a message?

You have an account, you have a profile, and you have a group! Now you just need to communicate. Posts and messages are two tools you use for this. Posts let you communicate with a whole group, while messages give you a way to communicate with a smaller, handpicked party, sort of like an email.

To create a new post:

  1. On the left side, open your Groups menu.
  2. Select the group you want to post in.
  3. Click Start a New Post to expand the toggle.
  4. Click Topic.
  5. Enter a title and the body of your topic.
  6. Apply any desired options:
    • Use the text-formatting tools at the top to make your message look the way you want it.
    • Attach a file to your post.
      a. Click + Add a File.
      b. Click Choose File to browse for what you want.
      c. Repeat this process to add more files.
    • Select Share to share this post with other groups or your friends.
    • Select Publish to unveil the Plaza options available to you.
    • You can also apply other options.
  7. Click Post This Topic.

To create a Message:

  1. From the navigation menu on the left of the page, select Messages.
  2. Click + Write a Message.
  3. In the Recipients field, begin entering someone’s name and select the right picture from the drop-down list. To add more than one person to the message, just separate them with commas after selecting them from the list.
  4. Enter a subject and the body of your message.
  5. Apply any desired options:
    • Use the text-formatting tools at the top to make your message look
    just the way you want it to.
    • Attach a file to your post.
      a. Click + Add a File.
      b. Click Choose File to browse for what you want and attach it.
      c. Repeat this process to add more files.
  6. Click Send This Message.

As you start creating posts and messages, you’re sure to notice that others have done the same, and some of them are on really interesting subjects! Though we’re spotlighting topics here, you can also create other types of posts in a group such as events, prayers, needs, and albums. Each one has a slightly different list of features, so give them all a try as you experiment with posting to your groups.

How do I send a friend request?

If you’ve used any other social media site, chances are you’re familiar with the concept of friends. These are the people you’re close to in the real world and want to stay in contact with outside of any particular group setting. In The City, making friends comes with benefits that enhance your City experience.

Once you add someone as a friend, they can see your status updates and public journal entries in their news feed, and you can see theirs. You can allow your friends to see private contact information, like address and phone number, that others can’t see. You can also share posts with your friends.

To send a friend request:

  1. In the search box located in the top right corner of any City page, enter the person’s first or last name. Under People, the first five matches display.
  2. Do one of the following:
    • If one is the person you’re looking for, click their name to go to their profile page.
    • If the person you’re searching for is not in that list, click show all people. Then, click the name of the person you are looking for to go to their profile page.
    • Click the beneath the person’s photo to send a friend request. The word “pending” displays on their photo once this is complete.

Now all you have to do is wait. The person will receive an email and a City reminder, telling them about your request. Once they accept your friendship request, you will become official friends in The City. Don’t forget that other people can request you as a friend too, so be on the lookout for new friend requests in your reminders. You will also receive an email to let you know the request is there.

How do I post a status update?

Now that you have friends, it’s time to give them something to read. The easiest way to do that is to make a status update, which will show up on your profile and in all your friends’ news feeds.

To update your Status:

  1. From any page on the user’s side of The City, click Update
    Status beside your picture in the upper right.
  2. Enter your message in the appropriate space.
  3. Click Save

How do I sign up to serve or volunteer?

Friends and status updates are a great way to stay more connected with people throughout the week, but let’s not forget The City features designed to give you more opportunities for community in person. Service Opportunities is a feature designed to give service teams a place to advertise their volunteer needs and give users a place to find somewhere to serve.

To find a Service Opportunity:

  1. In the navigation menu, click the Growth menu.
  2. Click Service Opportunities.
  3. Browse the list to find an opportunity you’re suited for.
  4. Click I Can Help!.
  5. Write a message to the leader of the service team to learn more or volunteer.